Managed IT
Ongoing support and management for the named users, devices, accounts, business systems, and vendors covered by your agreement. We agree responsibility, coverage, and service hours before service begins.
Discuss managed ITTECHNOLOGY • INFRASTRUCTURE • SECURITY
Business IT for energy and industrial contractors.
Clear ownership for managed devices, accounts, field connectivity, recovery, and help responding to customer security requirements.
WAYS TO WORK WITH TECHBREW
Ongoing support, defined improvements, or a clear starting point.
Managed business IT is our ongoing service. Projects and assessments have their own scope and price.
Technology projects
A defined improvement to business IT, with work, deliverables, customer responsibilities, and acceptance agreed in its own scope before work starts.
Discuss a technology projectTechnology & Security Assessment
Review the agreed business-IT scope, document limitations, prioritize findings, and outline practical next steps. An assessment does not obligate you to buy managed IT.
Explore the assessmentAn assessment identifies priorities. A separately agreed project may carry out an improvement. Managed IT supports only the users and systems covered by its agreement.
MANAGED SERVICES
Straightforward monthly pricing per supported user.
We agree a per-user rate around your team’s devices, locations, applications, and support needs. Your proposal explains what’s included, with assessments, onboarding, hardware, and project work quoted separately.
Recurring managed services are priced per supported user, per month.
Discuss your coverageWhat counts as a supported user?
A supported user is a named person covered by your managed IT agreement. We confirm the users and covered devices before service begins.
How are shared field devices handled?
We confirm shared field-device coverage in your proposal alongside the named users and other agreed scope.
Is everything included?
Your agreement defines the included support, devices, systems, locations, and service hours. Assessments, onboarding, hardware, major projects, and work outside that scope are quoted separately.
Start with the work your team depends on.
Agree clear ownership of business IT and technology vendor coordination before choosing technical services.
Managed business IT and device support
Managed business IT and device support for office-to-field workflows, employee changes, shared devices, and agreed locations.
Identity, email, and account security
Identity, email administration, multi-factor authentication, and account lifecycle planning, scoped to your business systems.
Business networks and field connectivity
Business network and wireless planning for agreed office and field locations, with coverage limits discussed before work begins.
Backup and recovery
Review backup coverage, critical dependencies and restoration expectations. Any recovery test is separately scoped and authorized.
Customer security requirements and evidence
Help responding to customer security requirements by reviewing the request, identifying business-IT gaps, and organizing available evidence. The agreed scope may document requirements and evidence, prioritized gaps, and accountable next actions. Any technical improvements are separately scoped, authorized, and quoted. Ongoing evidence maintenance applies only when included in a service agreement.
Discuss a customer security requirement01 · Keep everyday work moving.
Managed IT
Recurring device problems, scattered vendors, and software nobody clearly owns can interrupt the whole team.
How we help
- Business device and system management
- Practical support and technology vendor coordination
- Account setup, changes, and offboarding planning
We start by identifying what your team depends on and who is responsible for it. The scope of ongoing support is agreed around your business needs.
Discuss this service02 · Give the business a dependable foundation.
Secure Infrastructure & Networks
An unreliable connection or a system that has outgrown its original design can make ordinary work unnecessarily difficult.
How we help
- Business networks and office-to-field connectivity
- Infrastructure planning and system modernization
- Access boundaries, documentation, and maintainability
Infrastructure engineering means considering reliability, security, and recovery together. We can work through everyday office needs as well as more demanding technical environments.
Discuss this service03 · Turn security into a manageable practice.
Cybersecurity
You need to know which safeguards matter, how access is managed, and where responsibilities sit.
How we help
- Account protection and multi-factor authentication
- Access reviews and practical security priorities
- Security requirements and vendor risk discussions
Recommendations follow your environment and business obligations. Technical safeguards support your responsibilities; they do not establish certification or guarantee compliance.
Discuss this service04 · Plan how to get back to work.
Backup & Recovery
Having copies of information is only one part of recovery. You also need to understand what can be restored and how.
How we help
- Important data and system recovery needs
- Backup coverage and restoration planning
- Recovery testing, priorities, and dependencies
We discuss acceptable disruption, the information you need first, and how recovery can be tested. Recovery objectives are agreed for your environment rather than promised as universal numbers.
Discuss this service05 · Make systems work together with less repeated effort.
Technology Engineering & Automation
Manual handoffs and disconnected tools consume time, especially as your business grows.
How we help
- System design and integration planning
- Automation of repeatable business technology tasks
- Documentation, maintainability, and change planning
We look for useful improvements that can be understood and maintained. Automation should reduce effort without removing the oversight your business needs.
Discuss this service06 · Help your team use its everyday tools well.
Microsoft 365, Google Workspace & Cloud Services
Email, collaboration, shared files, and cloud systems need clear ownership just as much as physical equipment.
How we help
- Business email and collaboration administration
- Identity, access, and account lifecycle planning
- Cloud service setup, migration planning, and vendor coordination
We evaluate the tools you use and the work they need to support. We discuss account ownership, access, and ongoing responsibilities as part of the plan.
Discuss this serviceSUPPORTING SERVICE
Customer security requirements and evidence
When a plant customer or insurer asks how your business protects its systems and information, you need answers backed by evidence. TechBrew can help review the request, identify business-IT gaps, and organize evidence of controls that are in place, within an agreed scope.
A scoped engagement may produce a requirement/evidence register, prioritized gaps, accountable actions, and a plan for agreed technical improvements. Implementation is a separately scoped project and depends on capability, authorization, and fit. Evidence maintenance is ongoing only when included in a service agreement.
Discuss a customer security requirementQuestionnaires and contractual requirements vary with the work, systems, information, and customer. Evidence support and technical safeguards do not establish certification or guarantee customer acceptance.
COMMON QUESTIONS
Customer requirements, evidence, and scope
Are customer questionnaires or contractual requirements all the same?
No. Requests depend on the work, information, systems, contract, and customer. We help clarify the request and its business-IT scope; the customer and appropriate legal or industry specialists determine their own requirements.
Does evidence support certify us or guarantee customer acceptance?
No. Organizing evidence and agreeing technical safeguards do not establish certification, prove blanket compliance, or guarantee a customer's decision.
What sits outside business IT?
Business IT can help protect and retrieve contractor business records. Legal interpretation, EHS training or qualification, equipment approval, and safety or operational-technology work require the appropriate specialists. Industrial control systems and safety-critical equipment remain outside TechBrew's business-IT scope.
Engineering and automation are separately scoped.
System design, integration planning, and automation remain available as separately scoped capabilities. An assessment helps identify priorities before choosing a project or ongoing managed-service scope.
Our geographic focus is Chambers County, Mont Belvieu, Cedar Port, Baytown, and the wider Southeast Texas industrial corridor. We discuss actual delivery arrangements before work begins; location does not imply guaranteed onsite availability or arrival times.
Business IT scope
Industrial control systems, SCADA, PLCs, production equipment, and safety-critical systems are excluded. Site surveys, framework assessments and remediation are not included in the standard assessment. Projects require their own scope and authorization.
Our Southeast Texas focus does not guarantee onsite coverage or arrival times. Coverage and service hours are agreed in your proposal.
A CLEAR NEXT STEP